New Patients
- The Pure Alignment Method
A Structured Path to Lasting Results — Not Just Temporary Relief.
Every new patient at Pure Alignment — whether you are coming in for chiropractic care or physiotherapy — moves through the same three-stage process. It is designed to find the root cause of your pain, correct it properly, and build the resilience to keep it from coming back.
Executive Discovery Consultation (Complimentary)
Before any treatment begins, we sit down with you — no rushing, no clipboards. We review your full health history, understand your pain, and honestly assess whether Pure Alignment is the right fit for you. Bring any existing imaging or reports; they’ll add real depth to your visit. We only move forward when we’re confident we can help. If we’re not the right fit, we’ll point you in the right direction. Completely free. No obligation. No pressure
Your Full Assessment and First Treatment
Your first session is a comprehensive one-on-one assessment — not a quick scan and adjustment. We analyze how your spine, joints, and muscles move and compensate, evaluate your posture and biomechanics, and run orthopedic and neurological testing where needed. You receive hands-on treatment the same visit. You leave knowing exactly what’s wrong, why it happened, and what the plan is to fix it. No vague answers. Just clarity.
Your Personalized Care Plan
Your care plan is built around your findings — not a template. Every plan at Pure Alignment moves through three stages: Relief, reducing pain so your body can begin to heal; Correction, addressing the root movement patterns and imbalances driving your pain; and Performance, building the strength and resilience to stay pain-free long term. We reassess at key milestones so you can see measurable proof of your progress. Our goal is never dependency — it’s getting you to a point where you don’t need us.
- Testimonials
What New Patients Say After Their First Visit at Pure Alignment
Don’t take our word for it — hear directly from the patients whose lives changed at Pure Alignment.
149 Google Reviews · 5.0 Star Rating · Trusted by 1,000+ Woodbridge & Vaughan Patients
- Need Help?
Frequently Asked Questions
Everything New Patients Ask Before Their First Visit.
Do I need a referral?
No referral is needed for chiropractic care, physiotherapy, or massage therapy at Pure Alignment. You can book directly online through our booking system or call us at 905-850-0707. Some extended health insurance plans may require a physician referral for reimbursement — check your specific plan if this applies to you.
How long is my first appointment?
How long is my first appointment? Initial chiropractic and physiotherapy appointments are one hour. This gives your provider enough time to complete a thorough assessment and deliver hands-on treatment in the same visit. Follow-up appointments are 30 minutes. Massage therapy appointments are booked based on your preferred session length — typically 30, 45, 60, or 90 minutes.
Do you offer direct billing?
Yes. Pure Alignment direct bills to all major extended health insurance providers in Ontario including Sun Life, Manulife, Green Shield, Blue Cross, Desjardins, and more. You do not need to pay out of pocket and wait for reimbursement. If you are unsure whether your plan covers your service call us before booking and we will help you confirm your coverage.
Do you accept MVA and WSIB patients?
Yes. Pure Alignment accepts Motor Vehicle Accident cases under chiropractic care through HCAI. WSIB workplace injury cases are accepted under both chiropractic and physiotherapy. Same-day appointments are available for MVA and WSIB patients — do not wait to start your recovery. We handle all documentation and insurer coordination from your very first visit.
How many visits will I need?
Every case is different and your provider will give you an honest, specific answer after your initial assessment based on your actual findings — not a generic estimate. What we can tell you is that every care plan at Pure Alignment has a clear structure, defined reassessment milestones, and a goal of getting you better as efficiently as possible. We do not recommend treatment beyond what your body genuinely needs.
Will my first visit involve treatment or just an assessment?
Both. Your initial appointment includes a comprehensive full-body movement assessment followed by hands-on treatment during the same session. You will not leave your first visit having only filled out forms and answered questions — you will leave having received real treatment and with complete clarity on your diagnosis, your care plan, and your path forward.
What if I have been to other chiropractors or physiotherapists before and did not get results?
What if I have been to other chiropractors or physiotherapists before and did not get results? That is actually one of the most common things we hear from new patients. The difference at Pure Alignment is the depth of assessment and the specificity of the treatment plan that follows. If previous care did not deliver lasting results it is almost always because the root cause was never properly identified or addressed. Bring any
previous reports, imaging, or notes from prior treatment — the more context we have the better equipped we are to find what was missed and build a plan that actually works.
What is the cancellation policy?
What is the cancellation policy? Please give us as much notice as possible if you need to cancel or reschedule your appointment. We ask for a minimum of 24 hours notice so we can offer your time to another patient who needs care. Late cancellations and no-shows may be subject to a fee. You can cancel or reschedule online through JaneApp or by calling the clinic at 905-850-0707.
- Get Started
Ready to Take the First Step?
Your Discovery Visit is completely free and there is no obligation to continue. It is simply a conversation — with a provider who is genuinely invested in understanding your situation and telling you honestly what can be done. Same-day appointments available at our Woodbridge clinic on Hwy 27.
Direct billing to all major insurers · MVA & WSIB Accepted · 8470 Hwy 27, Unit 109, Woodbridge, ON · 905-850-0707
